Privacy Policy

1. Overview

Welcome to Nexoza, the AI-powered music creation app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

Personal Information

• Account Information: When you create an account via Apple Sign In, we receive your Apple ID and associated email address
• Profile Data: Your chosen nickname, profile picture (if uploaded), and app preferences
• Contact Information: Email address for account management and support communications

Content Information

• Generated Music: AI-created songs, including audio files, lyrics, and metadata
• User Inputs: Text prompts, song titles, genre selections, and mood preferences
• Social Activity: Songs you share, like, or download within the app
• Usage History: Your music creation and listening patterns

Technical Information

• Device Data: Device type, operating system version, unique device identifiers
• App Usage: Features used, session duration, crash reports, performance data
• Network Information: IP address, connection type, general location (country/region)

Subscription Information

• Payment Data: Subscription status and history (processed securely by Apple and RevenueCat)
• Usage Metrics: Features accessed based on subscription tier

3. How We Use Information

Service Provision

• Generate AI music using advanced machine learning models
• Manage your account and authenticate your access
• Process subscription payments and manage premium features
• Enable social features like sharing and discovering music
• Provide customer support and respond to inquiries

Service Improvement

• Analyze usage patterns to enhance app functionality
• Improve AI music generation algorithms
• Fix bugs and optimize app performance
• Develop new features based on user feedback
• Conduct research to advance AI music technology

Communication

• Send important service announcements and updates
• Notify you about new features and improvements
• Respond to support requests and feedback
• Send promotional content (with your consent)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers

• Cloud Infrastructure: For secure data storage and processing
• AI Service Providers: For music generation and content creation
• Payment Processors: For subscription management and secure payments
• Apple: For authentication, payment processing, and app distribution
• Analytics Services: For app performance monitoring and improvement

Legal Requirements

• When required by law, court order, or government regulation
• To protect our rights, property, or safety
• To detect, prevent, or address fraud or security issues
• To enforce our Terms of Service

Business Transfers

In case of merger, acquisition, or asset sale, user data may be transferred as part of business assets, subject to the same privacy protections.

5. Data Security

• Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
• Access Controls: Strict authentication and authorization mechanisms protect your data
• Regular Audits: We conduct security assessments and vulnerability testing
• Secure Infrastructure: Our services run on enterprise-grade, compliant cloud platforms
• Data Minimization: We collect only the minimum data necessary for service functionality
• Incident Response: We have procedures in place to detect and respond to security incidents

6. Your Rights

You have the following rights regarding your personal data:

Access and Portability

• Request access to your personal data
• Receive a copy of your data in a portable format
• Understand how your data is being used

Correction and Updates

• Update your profile information through app settings
• Correct inaccurate personal information
• Modify your communication preferences

Deletion and Restriction

• Delete your account and associated data
• Request deletion of specific information
• Restrict processing of your data in certain circumstances

Opt-Out Rights

• Unsubscribe from promotional communications
• Opt out of non-essential analytics
• Disable social features and public content sharing

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active, plus 30 days after deletion
• Generated Music: Retained for your access unless specifically deleted
• Usage Analytics: Aggregated and anonymized after 24 months
• Support Communications: Retained for 3 years for quality assurance
• Legal Compliance: Some data may be retained longer as required by law

8. Children's Privacy

Nexoza is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.

Parents who believe their child has provided personal information to us should contact us immediately at dreamifylabs@gmail.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws through:

• Standard Contractual Clauses for EU data transfers
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will:

• Notify you of material changes through the app or email
• Post the updated policy on our website
• Update the "Last Updated" date at the top of this policy
• For significant changes, provide 30 days advance notice

11. Contact Information